New technologies have allowed to automate the process of capturing radio and TV broadcasts: real-time processing, 24/7 monitoring and automated keyword alerting just to name a few improvements. While many media monitoring agencies still offer the service of trained professionals to review and deliver results overnight, automated media monitoring delivers all the relevant news via e-mail as they break. (Request our
White Paper: Comparison of Human vs. Automated Media Monitoring)
When monitoring a radio or TV station, the first step in analyzing the data is to segment it according to acoustic characteristics. Is it a person speaking, or a song? All audio segments where humans speak run through speech recognition software to deliver the transcript of what has been said. eMM offers the service of different search options, matching our client’s needs to search for relevant content within the text. Moreover the automated transcript together with the video or audio clip can then be passed on via e-mail for further usage (see Features – Automated Alerts).