Support-Ticket Feedback

Support Ticket Feedback

We are dedicated to enhancing customer satisfaction and refining our support service daily. Your feedback is of great importance in this process. Kindly answer the following questions to help us improve our support service. Thank you for making a valuable contribution to our continuous improvement.

Ticket ID * On a scale of 1 (worst) to 10 (best), how would you rate your overall experience with our support? * Did you feel that our team answered your inquiry promptly?

yes	no

Was the support representative able to resolve the issue?

yes	no

Has your problem been solved to your satisfaction?

yes	no

How long did you expect it to take to solve this ticket? h min Are you satisfied with the time it took us to solve this ticket?

yes	no

Would you like to share further feedback with us?