Customer Success Agent

Why use eMM for broadcast monitoring?

With the powerful Dart Platform and API integration, eMedia Monitor offers a global broadcast media monitoring solution. Our precise tracking technology provides access to TV, radio, and Web TV content from around the world. More than 3,400 channels across 85+ countries are available — and the list continues to grow.

With the eMM Dart Platform or API, you can:

Creating profiles and defining queries is straightforward, and we provide detailed documentation to help you get the most out of eMM’s monitoring capabilities.

How to get to the next level with a dedicated Customer Success Agent

eMM provides dedicated expert support on demand to ensure the creation of effective and accurate profiles. An eMM dedicated specialist can assist in defining the right keywords and structuring profiles so that monitoring delivers relevant, high-quality results. This guidance helps clients capture the mentions that matter, avoid unnecessary noise, and make full use of the platform’s capabilities. The service ensures that each search profile is aligned with the client’s industry, target topics, and media landscape, resulting in a well-optimized and reliable monitoring setup from the start.

Recommended for You:

API Integration Integrate monitoring into your existing platforms. Create profiles, retrieve results, edit clips, and access full transcripts seamlessly.	TV Monitoring Ensure no relevant broadcast content is missed with tailor-made TV monitoring solutions.	Real-Time Monitoring Automated 24/7 monitoring of radio and TV channels with instant alerts and keyword tracking.
Teamwork Collaborate efficiently on monitoring projects, keeping your team updated in real time.	Radio Monitoring Monitor AM, FM, and online radio channels across multiple countries and languages.	Transcript Editor Edit transcripts of monitored content directly within the platform for faster, more accurate reporting.

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